Our Family of seven just spend a weekend of fun, great food, beverages, and room accommodations at Hotel Cozumel and Resort. We went with the all-inclusive. Breakfast, Lunch, and Diner meals were all excellent, and the poolside snack bar also met our expectations.
The children were entertained throughout the day with fun activities. Staff was courteous, alert, pleasant, and eager to please with their akumal fly fishing suggestions. Their huge pool was fun, a great place to meet people from all over the world there for diving as well as mingle with Mexican families from different cities there on vacation.
We stayed here for the 4 night deal for Dive Paradise, which has a shop on the premises (a tunnel conveniently connects the shop underground to the resort, also there is a resort beach around the dive shop). Going in May, it was very sleepy for the most part: only a handful of divers and local sugar daddies hanging out and lounging around, very peaceful and quiet.
There was one day where a major Mayan festival spilled in, and lots of youth were filling the place, but it was lively and not threatening. Space is immaculate and well cleaned, the lobby is open air and impressive space design with art and hanging plants. We upgraded to the Jacuzzi room since the standard rooms were booked for the festival that one night, which was bigger and more spacious.
Unfortunately, we were not able to use the jacuzzi since there was not enough hot water later in the day, but that’s ok since we were in the water all the time. There are a lot of chairs around a substantial gorgeous pool to lounge and relax. There are activities most nights, the shops are basic but decent, we had everything we needed, and the diving was quickly integrated into our stay.
Reasonable price for the deal, we got the full buffet/drink/snack package, the restaurant had excellent service and they the food was varied and quite good/abundant. Service was enthusiastic and friendly all around, we loved our stay!
We love hotel Cozumel and stay here every year for the last 6-8 years now! They are lovely, the room is beautiful and spacious, and the pool is excellent! You will love their beach! A nice walk to the town square as well.