We usually stay at the resorts on the water, either north or south of town. We thought it would be fun to try downtown. The service provided by staff, especially Corral is the best. The beds are comfy, the shower was the best pressure and high hot water, the room was very comfortable. If you want to be right in the middle of everything and try something quaint, give this little hotel a try. They will make sure you have a pleasant stay.
Have been going to this hotel since 2003 and have seen both the ups and downs in staffing and property care. The hotel is under new management and is rapidly progressing towards again becoming a genuinely great place to stay.
The new staff, both front desk, and house are there to make sure you feel like you are coming not just to a hotel, but a home away from home – even if it is only for a brief period.
Vista del Mar was the perfect place to stay in Cozumel. Near shops, restaurants, and the ferry terminal. Our room was spacious and clean. We had an ocean view room, and the views of the port were beautiful. Breakfast was delivered to our facility at a time of our choosing. We were looking for the best snorkeling in riviera maya and the staff told us where to find them.
My first time in Cozumel and I must say pleasantly pleased. The hotel is beautiful and modest. Check in was fast, and I was surprised with an upgrade from the lovely lady to an ocean view. There is a pool, two to be exact, a restaurant downstairs and plenty of shops all around.
The room overlooking the ocean was beautiful. Lots of room, simple breakfast in the morning. But the staff has been lovely. I ended up getting the skin bends doing scuba and landed in the hospital on the day I was to check out.
A friend came over and explained the situation to the hotel. They held my room with all my belongings safely, and I was able to take care of the bill on my release with no pressure at all. The staff has been caring and generous. I could not recommend them highly enough.